Help center
Personalized Items — Final Sale
Because each piece is made just for you, these orders can’t be returned once production begins.
- Final sale: Personalized & made-to-order items are not eligible for returns or exchanges.
- Edits/Cancellations: Accepted within 2 hours of purchase — email inquirysas@yahoo.com with subject “Cancel Order #1234”. After 2 hours, production generally begins and changes aren’t possible.
- Proof & personalization: Please double-check spellings, dates, and uploaded photos before checkout.
- Quality guarantee: If your item arrives defective or damaged, contact us within 7 days and we’ll make it right.
- Uploads: By providing a photo or artwork, you confirm you have rights/permission to use it.
Questions? See our FAQ or Production & Shipping.